Answered on: January 10, 2019

Client

If travelling with a baby can you supply a baby seat for the rental car?

Agent

Have you made a reservation yet?

Client

Not yet as I couldn't find an option for a baby seat and you don't have a telephone number to speak to anyone

Agent

Okay you must use the website, you can obtain a quotation there and make a reservation. Enter your search criteria ( dates,times,location) and click on SEARCH. At the top of STEP2 (above the individual car photos) is a scrolling left to right car type filter, where you can filter the results by car size, for example 7,8 or 9 seaters or convertibles where they are available. A credit card is required. If no car photos are displayed, then adjust your date/time as not all locations are open weekends or out of normal business hours. If possible use a laptop,tablet or PC rather than a mobile to conduct your search. I am here to help you to use the site if you have any questions.

Client

OK I'll take another look

Agent

At STEP3 of the online booking process (this is after you have made your vehicle choice) Towards the bottom of the page, you will see a section called EXTRAS. Here you can reserve extras such as baby seats, GPS or add Additional Drivers. The price of the extras are displayed but these are paid for on arrival, at the desk. Certain car models do not display all of the extra options, so experiment by choosing a different car model if the extra you require is not offered. Finally, at STEP2, where the list of cars photos are displayed, look out for any offer icons, as often GPS or Additional Drivers are offered free.

Client

Are you situated in the terminal that we arrive in? We are flying with Jet2

Agent

Yes, you will get a choice once you have conducted your search... look down the left-hand side menu and it will identify where the pick-up is.

Agent

All the information you seek is on the website, and becomes apparent once you commence your search.